Frequently Asked Questions - Please read our updated F.A.Q. page as it covers answers of all the most frequently asked questions.
If you're getting Duplicate Entry Error please try one of the followings: 1. Logout and Login back. 2. Restart your PC 3. Close the pop-up window and open again
Windows Media Player keeps "buffering"
There are many factors that come into play when it comes to re-buffering problems. The most common element though is temporary Internet routing problems with your ISP.
Occasionally an Internet router(s) will temporarily become overloaded or malfunction. This can lead to Windows Media Player re-buffering. If you are on a broadband connection and usually receive a constant, uninterrupted stream and start to experience re-buffering, this is most likely the case. Be patient. The problems should go away shortly.
Closing other applications which tie up your download bandwidth, such as file sharing applications (e.g. Bearshare, Emule etc.) and online chat tools (e.g. MSN, ICQ etc.) will also allow more of your bandwidth to be dedicated to the live stream.
Finally, you may also wish to test your broadband speed at http://www.speakeasy.net/speedtest/ to make sure your ISP is providing the download speed you would expect.
Otherwise Try:
Please check some setting in your Windows Media Player. Open the media player and click on Tools > Options > Network tab and Tools > Options > Performance tab. Then match your settings with the settings on the images provided below. Make sure then are exactly same.. Make the connection speed 10mbps.
Network:
Performance:
If it doesn't make it better, then you might have to lower the connection speed from the connection speed setting menu. You will find that menu when you will launch the player. The menu should be at the back of the player.Set the speed to 512 kbps. Also use direct LAN instead of wireless if you are using wireless currently.
I am able to get sound but no picture?
You may wish to consider uninstalling Windows Media Player and/or upgrading to Windows Media Player 10.
When I click connect button nothing happens?
Option # 1: Try rebooting your computer and try again.
Option # 2: Try from any other pc that you may have.
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